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GLASS DOME
FREQUENTLY ASKED QUESTIONS
GENERAL
Glass Dome can accommodate up to 900 guests:
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Level 1: Up to 450 seated / 600 standing
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Level 1 + Level 2: Up to 600 seated / 900 standing
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Booking Level 1 comes with 200 complimentary designer chairs, and our stage platform.
Our venue rates:
Level 1: $1,000/h (Mon-Thu, 10am-5pm), $1,200/h (other timings)
Level 1 & 2: $1,500/h (Mon-Thu, 10am-5pm), $1,800/h (other timings)
View our Rate Card for our hourly / per event rates and Add-Ons such as AVL, LEDs, furniture, services etc.
To secure your date, you can either place a $3,000 softbooking fee.
Don’t worry, the $3,000 softbooking fee will be deducted from your final venue payment, which will be settled closer to your event date.
Simply submit an Enquiry and within 3 working days, the Glass Dome team will get back to you via email on your date availibility and a venue estimate.
The Glass Dome offers a range of AVL, furniture and F&B solutions for you to choose from, making it easy to bring your event vision to life.
You’re welcome to bring in your preferred external vendors as well, with a 20% surcharge applicable to the total invoice value of the service(s).
Our LED Specifications , and our AVL systems are detailed further in the respective links.
Check out our Rate Card to browse our AVL, technical, and event equipment and solutions.
If applicable, the Hirer is responsible for obtaining and submitting all required permits, licences, contracts, and insurance documents at least 14 working days before the event.
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Public Entertainment Licence
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Liquor Licence
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Public Performance / Sound Recording Licences
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Arts Entertainment Licence / Classification
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Temporary Fair Permit
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Temporary Fair Food Stall Licence
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Security Contract
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Cleaning Contract
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Worker's Compensation Insurance
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Public Liability Insurance
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We understand that circumstances can change. Where possible, The Glass Dome is happy to offer a one-time complimentary date change within a specified period, subject to the timing of your event and the reason for cancellation.
With The Glass Dome’s flexible hourly rates, you’re free to plan your setup and teardown timings around what works best for your event.
Public parking is available at Far East Square, but parking coupons are not provided.
Limited chargeable VIP parking is available upon request. Vendors may also use the loading bay at the Far East Square car park, subject to availability.
For public transport, Glass Dome is within walking distance of Telok Ayer MRT and Raffles Place MRT.
View our Directions.
The Glass Dome team will be with you every step of the way. From enquiries to planning to the event day, there will always be a member of the Glass Dome team to liase with and ensure your event goes smoothly.
For more extensive and large scale events, Glass Dome also has Event Organising Services for your consideration.
Terms & Conditions
1.HOLDING
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Upon Glass Dome’s response to the client’s enquiry, Glass Dome will hold the requested Event Date with no cost for 72 hours.
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Holding of the Event Date does not determine confirmability, and may be given to another customer if not soft booked or confirmed by then. If the client remains undecided by the end of the 72 hour period, Glass Dome will drop the holding date.
2. SOFT BOOKING
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To soft book the Glass Dome for a specific date(s), a $3,000 non-refundable fee will be issued, which reserves the date for the client until up to 3 months to the selected event date. Soft booking is only in effect once the $3,000 invoice is paid.
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In the event that Glass Dome receives another request for the same date, Glass Dome will grant the client 72 hours on our priority list to confirm the booking.
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Failure to pay the soft booking fee within the 72 hours will result in either
a) Glass Dome dropping the booking
b) ONE (1) EVENT DATE CHANGE*
3a. CONFIRMED BOOKING
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Invoice of Venue Estimate. Deduction of $3,000 soft booking cost if client had been soft booking the event date prior to confirming the event date.
3b. FINAL PAYMENT
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Invoice of Add-On cost estimates.
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Security Deposit, amount determined on a case-by-case basis.
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Security Deposit is refunded within 3 weeks after the event date if there is no damage to Glass Dome’s venue, infrastructure, equipment and furniture.
*EVENT DATE CHANGES T&C
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In the event of a date change, either from failure to pay softbooking fee, or other reasons (not including FORCE MAJEURE):
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IF the request to change event date is more than or equal to 6 months from the event date, one (1) complimentary date change is allowed within +6 months after the event date.
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(example: 1st May 2026 client issues a date change, event date is 1 August 2026, date change is available up to 1st February 2027)
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1st date change is complimentary, IF event date is 6 months or longer away from current date.
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For other date changes after 1st change, Glass Dome reserves the right to drop the booking entirely, refuse the change, grant the change for free or grant the change with an administrative fee on a case-by-case basis.
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Date availability for date changes does not include already booked and confirmed dates from other clients.
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IF the initially booked date was less than 6 months away from current date, Glass Dome reserves the right to charge an administrative fee on a case-by-case basis, or drop the booking.
FORCE MAJEURE
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If your event cannot proceed due to circumstances beyond anyone's control (such as government restrictions or natural disasters), there will be no refunds, but Glass Dome will offer a complimentary date change within 6 months after the event date, regardless of the time between the current date and event date.
CANCELLATIONS
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All cancellations must be submitted in writing.
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Deposit will be forfeited if cancellation notice is 3 months or less.
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100% of payment will be forfeited if cancellation is made 2 months or less before the event.
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A refundable security deposit is required to cover damages, cleaning, or losses.
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GLASS DOME LTD reserves the right to inspect the venue at all times and if there is no damange or loss, the deposit will be refunded to the Hirer within 2 weeks from the event date.
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Unremoved bulky waste will be disposed of at the Hirer’s cost.
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The Hirer agrees to indemnify and hold harmless GLASS DOME LTD and its agents from all liabilities, claims, and damages arising from the event, including personal injury, property damage, copyright infringement, or regulatory breaches.
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The Hirer will maintain Public Liability Insurance of at least SGD 1 million with GLASS DOME LTD named as an interested party.
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Worker’s compensation insurance is required for all staff and contractors.
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Valid insurance certificate must be submitted prior to the event.
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Submit PE-endorsed Single Line Drawing (SLD) and layout 14 working days prior (if applicable).
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Submit licensed plumber drawings (if applicable) 10 working days prior.
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No gas usage allowed onsite.
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Submit Set-up & Tear Down schedule 14 working days before event.
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Any structure above 2.4m must have PE endorsement.
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Daily debris removal is required. No skip tanks are provided.
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No open flames, helium balloons, confetti, smoking, or flammables allowed.
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Hirer is responsible for general cleaning and waste removal. Please provide cleaning contracts as proof of service.
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For large scale events, please engage qualified security company to manage your event. Please provide security contracts as proof of service.
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Hirer must secure valuables. GLASS DOME LTD is not liable for loss or damage.
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Venue must be returned in our default setting and in a clean and undamaged state.
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GLASS DOME LTD reserves the right to deduct and withhold security deposit until all arrears (damages, rubbish, utilities) are cleared.
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